Hello, teacher! I am a student of Professor Liu Wei from Guangdong Financial College, with student ID 211634350. As the global tourism market continues to expand, cultural diversity and personalized demands have become increasingly important keywords. In your opinion, how should the hotel industry adjust its services and products to meet the needs of customers from different regions and cultural backgrounds?

Excuse me,Mr.Hungentobler.I am a student of Guizhou university of finance and economy.My chinese mane is Wuzhongzhi.I want to ask you a question that how a student who majors the hotel management to make a plan of his career,and what should he do in shcool stage? 

Excuse me,Mr.Hungentobler.I am a student of Guangdong university of finance.My name is katerina,and my chinese mane is Xie Jingna.There was a time when I lived in the hotel,someone dropped business card my room at midnight,even some knock my door at midnight.I was scared.So,my question is that how should we ensure that customers can have a safe and reasssuring environment to live in the hotel.

Hello, it is an honor to communicate with you. Nowadays, the concept of VR and its products are gradually affecting every industry. Lately, one of the OTAs, eLong, made some VR videos which provide amazing experience in viewing hotel rooms and hotel lobby. I think there is a huge opportunity in combining the hotel industry and the VR industry. What do you think of this? How can the two industries combine in other ways?

您好，我是一名在校学生，我想问一个问题，酒店服务业品牌价值如何提升？

Excuse me,Mr.Hungentobler.May i ask you some questions.Nowsdays,theme hotel is become more and more popular among young people,Intercontinental hotel will whether launch themed suites?why?Do you think ther has some conflict between the theme features and luxury star intercontinental hotel positioning?Thank you

hi,sorry to interrupt you.But I have a question about that what do you think how to solve the problem of hotel management lack of high-end talent

Hi, I want to consult that along with the development of road trip, do you think there is a potential market for operating special rooms for pets. Is it possible that we can add extra charge according to the pets' weights, breeds etc.

Hello.Some scholars think that sales is more important than management.They think that only to bring the customers can the hotel manage well. It is of no use to focus on managing without attracting customers.What do you think of it? Thank you !

Hello Paul~I want to ask you a question. How do hotels make a balance between providing comprehensive service and protecting guests' privacy?

Hello~nice to meet you,sorry to interupt you.Do you think it is necessary to develop a specialized law of hotel? As the criminal law of our country, specific law regulations, rights and obligations of the criterion will help us every citizen behavior unconsciously .So I think if the hotel management is also the specific legal provisions, in the coordination of the relationship between the hotel and the customer may benefit a lot.What is your opinion?Thank you~

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